Andy
Ahmann: Account Executive and Director
– Aria Business to Business
Andy’s formal education in marketing and sales management, along with 13 plus years experience at Aria, provide a solid foundation for project management and delivery. Andy has managed several areas of our call center and a number of leading client programs. His strong understanding of marketing principals and effective techniques will help insure a strong telemarketing project from training to finish. Andy’s focus is on daily project management, client interaction, communicating performance measures with clients and Aria staff to deliver a smooth and effective program for your organization.
Mary
Jo
Athman: Vice President
– Aria Administrative Services
Since joining the Aria team in 1991, Mary Jo has been involved in front-line client service, office administration and communication. In her role, she works to insure our internal operations run smoothly and allow Aria’s project management staff to maintain the needed focus for the success of your project. In addition, Mary Jo helps to insure the timely delivery of your AriaCards project by providing staff scheduling and forecasting support. Like all of Aria’s staff, Mary Jo is committed to making sure we help you meet your goals!
Amanda
Bruss: Director
– Aria Compliance & Executive Assistant
Amanda has been with Aria since 1990 and has worked in nearly every department. Her broad experience provides Amanda with an overall understanding of your needs and the somewhat cumbersome requirements of compliance. As Executive Assistant to the President, Amanda is responsible for completing a broad range of corporate assignments. Amanda’s experience is strengthened with a bachelor’s degree from St. Cloud State University.
Carrie
Clauson: Vice President
– Aria Client Services
Since joining Aria in 1989 while pursuing her BA degree at St. Cloud State University, Carrie has held every position in our AriaCards department. She was a Handwriter, Project Coordinator, Production Assistant, Production Manager and Director of Production. Carrie has been in Client Services since 2000 and is your client contact for almost every AriaCard job we do. As your Client Service representative, Carrie will make sure that our production team understands all aspects of your project and will be in close contact with you as your job is completed. If you have a question about AriaCards, Carrie has your answer!
Duane
Corrigan: Campaign Manager
– Aria Information Services & Technology
Duane attained his BS degree in Business Computer Information Systems from St. Cloud State University in 2000, and has worked at Aria ever since. Using these skills, along with a strong commitment to quality, he will ensure that your campaign data is handled with the utmost importance when it comes to processing, manipulating and reporting call results. His knowledge and experience help to make him an excellent resource for all of your data concerns.
Jen
Hoover: Director
– AriaCalls Fundraising and Membership
Jen has been with Aria since 1996 and a part of our management team since 1999. Experience from the many different angles of running a campaign, including scheduling of the appropriate callers, data manipulation, statistical analysis and incentives, make her the right person to oversee the success of your campaign. Her team is highly motivated to ensure your campaign runs as smoothly as possible. Jen’s logical yet fun approach to management, built from 7 years of call center supervision and administration, will provide service to you that is unmatched anywhere else.
Joe
Houser: Vice President
– Marketing and Sales
An entrepreneur at heart, Joe is passionate about helping his clients achieve their dreams. His 13 years of comprehensive expertise in sales, marketing and business development includes small, mid-market, and
numerous Fortune 500 clientele including Best Buy, Medtronic, Target, US
Bancorp, General Mills, and Northwest Airlines.
Joe holds a BA degree in Organizational Management & Communication from
Concordia University, St. Paul, Minnesota. He’s also active in the Minnesota
Chapter of the American Marketing Association and serves on its Board of Directors.
Joe enjoys the outdoors, cooking, and cheering for Minnesota’s unpredictable sports teams. Joe and Suzy, his wife, have two children, Thomas and Megan.
Laurie
Keene: Vice President
– Aria Client Services
Laurie has over seventeen years of telemarketing experience working primarily with non-profit organizations. Joining the Aria team in 1991, she has performed a variety of roles including caller, Manager, Director, Vice President – TeleServices, and Vice President – Client Service. This experience provides Laurie with a thorough understanding of your needs and expectations, and the knowledge to make sure your campaign reaches your goals. She has a degree in Education from the College of St. Benedict. Laurie is fully prepared to work with you throughout your campaign from start to finish and to provide you the service that Aria is known for … “above the rest.”
Emily
Klug: Manager
– Aria Client Services
With 7 years experience working with non-profit organizations, Emily’s key role is client campaign management and communication. She is responsible for the overall coordination and implementation of your campaigns from start to finish. With her attention to detail, Emily will manage your campaign and work to achieve your goals and ensure that you are completely satisfied.
Chuck
Lucas: Aria Chief Executive Officer and President
Chuck is responsible for setting corporate direction, general administration, financial management and assisting with client fundraising strategy development for Aria. He has extensive experience in planning, organizing, funding and managing a variety of organizations and initiatives.
Chuck was a member of the Corporate Finance Department of the regional investment banking firm of Dain Bosworth Inc. from 1974-1979; Director of Corporate Development for Inter-Regional Financial Group, Inc., parent of Dain Bosworth, from 1979-1981; founder and President of The EntreSource Companies, a private investment company, from 1981-Present; and has been Chief Executive Officer and President of Aria since 1990.
Chuck serves on the Board of Directors of University Pediatrics Foundation, an affiliate of the Minnesota Medical Foundation. He earned his BA degree from the University of Wisconsin – Madison and his MBA degree from Dartmouth College.
Darell
Nelson: Aria Chief Financial Officer and Treasurer
Darell is one of our longest standing key staff members, having joined Aria in 1989. He is responsible for accounting, financial statements, benefits administration, banking and insurance, along with countless administrative matters that free our client service staff to devote full-time to you and your project’s success. In his position, he has guided the company through the design and implementation of accounting information systems. Darell is disciplined and detail-oriented, ensuring that you have accurate and timely billing information.
Darell has an Accountant AAS Degree from St. Cloud Technical College, is active in his community and is Treasurer of the Sauk Rapids youth baseball association.
Linda
Palmer: Aria Vice President and Corporate Secretary
Linda will work with you during contract development to ensure that your project is in compliance with all regulatory requirements. Upon completion of your project, she will compile campaign statistics for your final report. As Corporate Secretary, she is responsible for maintaining the company’s records for shareholders and the board of directors. Before joining the Aria team in 1991, Linda had over 20 years of experience in the legal field.
Lisa
Schroeder: Director
– Aria Human Resources
Lisa has been with Aria since 1997. Before joining Aria’s Human Resources department, Lisa was a successful AriaCalls Associate. Lisa is responsible for recruiting, hiring and personnel for AriaCalls, AriaB2B and AriaCards associates. Her knowledge of Aria and Human Resources ensures that we find qualified individuals who desire to be part of a company that is committed to providing the best service and performance for you!
Doug
Scott: Aria Principal
Doug joined the Aria team in 1988 managing call center operations. A year later, he began working with non-profit clients on outbound calling and handwritten mail strategies that dramatically increased their revenue and renewal rates. Over the years, AriaCards and AriaCalls have generated tens of millions of dollars for Doug’s clients.
Doug also has been instrumental in the development of Aria’s B2B calling services. He continues to provide oversight on our largest and longest running accounts.
Results of Doug’s work have been featured in publications ranging from the Wall Street Journal to Fundraising Magazine and have garnered multiple accolades, including a Maxi award.
Doug has a BA degree in Philosophy from St. John’s University, Collegeville, MN and a MA degree in Philosophy with a concentration in Aesthetics from the University of Wisconsin – Madison. He serves as Chair of a local foundation and, together with his wife, is active within his church and his children’s school.
Betty
Sundeen: Campaign Manager
– Aria Information Services & Technology
Betty brings 9 years of business analyst experience to Aria’s B2B team. Betty’s vast knowledge of data analytics and project management enable her to design and deliver custom solutions to our clients’ campaigns. Her business experience, professionalism and positive attitude are a great asset to Aria’s B2B team.
LeeAnn
Sunderman: Campaign Manager
– Aria Information Services & Technology
LeeAnn began her time with Aria as a caller in 1995. With 4 years of call center experience, both as a caller and call center specialist, she is now responsible for data manipulation, data processing and custom reporting of calling results. She is here for you when it comes to data related questions. Her degree in Information Systems from Alexandria Technical College provides a solid foundation to understand today’s complex data systems.
Peter
Wallace: Aria Vice President
– Marketing and Sales
Peter Wallace has been working in the non-profit industry since 1977, working for the Muscular Dystrophy Association for seven years, then for Wisconsin Public Radio -- where he was development director for most of his 17 years on staff -- and since 2001 with Aria.
Peter is a free-lance writer, contributing scripts to NPR and several entries in the Encyclopedia of Radio which was recently published. He is also an adjunct faculty member of two Midwestern universities, teaching marketing, management, and writing courses.
A winner of numerous Corporation for Public Broadcasting development awards, Peter’s expertise goes beyond telemarketing and hand-written direct mail, and includes a strong knowledge of broad direct marketing and branding principles.
Catherine
Winge: Aria Principal & Executive Vice President
– Marketing and Sales
Catherine’s expertise includes developing campaigns which assist colleges, universities, and select not-for-profit organizations with donor/member growth, retention strategies, advanced segmentation techniques, data-mining, and other strategies to grow and improve the performance of their programs. With over 16 years at Aria, she brings extensive campaign experience across a broad range of organizations and hundreds of successful fundraising and membership campaigns.
Catherine holds a BS and MBA in Marketing from St. Cloud State University where she has been an adjunct faculty member. She currently serves on the boards of the College of Business at St. Cloud State University and the University Pediatric Foundation at the University of Minnesota. Catherine has been a speaker at CASE, AFP, and NIC conferences and is a member of Aria’s Board of Directors.
Camille
Zumwalde: Aria Vice President
– Compliance
Camille has been with Aria since 1987, serving in a variety of capacities supporting telemarketing and fulfillment operations. Camille will work with you and the regulatory agencies to ensure that your project is in compliance with the myriad of government regulations, and that necessary documents are prepared and filed in a timely manner. Camille also works to ensure that confirmation packages are completed timely and accurately. Her experience with Aria is enhanced with a BS degree from St. Cloud State University.
